OpenText Intelligent Capture: Cannot log in to Administrator after enabling network data encryption.

OpenText Intelligent Capture: Cannot log in to Administrator after enabling network data encryption.

Issue:

You cannot login to Administrator after enabling the network data encryption feature.  The login screen may get stuck or hang after clicking on “Login”.



Cause:
This is a known issue with the data encryption feature. It was reported in IC 22.3 and may occur in later versions.


Resolution:
Do not use the network data encryption feature. 
If you cannot log in to Administrator to revert, set the "SCValue" to 0 in the database.