OpenText Intelligent Capture: Crystal Reports Runtime requirement for Reports feature in Administrator.
A compatible version of Crystal Reports Runtime is required to see the Reports feature in Administrator. Once the Crystal Reports Runtime has been installed, the Reports feature becomes available under the Reports / Logging pane.
The table below shows the compatible versions of Intelligent Capture and Crystal Reports Runtime.
Crystal Reports Runtime 13.0.14 (32-bit) | Crystal Reports Runtime 13.0.15 (32-bit) | Crystal Reports Runtime 13.0.22 (32-bit) | |
Captiva
Capture 7.6 | |||
Captiva
Capture 7.7 | |||
Intelligent
Capture 16.5 | |||
Intelligent
Capture 16.6 | |||
Intelligent
Capture 20.2 | |||
Intelligent
Capture 21.4 | |||
Intelligent
Capture 22.3 | |||
Intelligent
Capture 22.4 | |||
Intelligent
Capture 23.1 | |||
Intelligent
Capture 23.2 | |||
Intelligent
Capture 23.3 |
Info
Refer to the Intelligent Capture Release Notes for versions not listed.
Popular Articles
AppXtender Render Service or Web services fails to deliver images
Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.Ports used by ApplicationXtender software products
Port Source Destination Address Service Application 80/443 Global Web Access Server IIS Web Server 1433 AX Client Microsoft SQL Server Microsoft SQL Server 1521 AX Client Oracle Server Oracle Listener 27000 AX License Server AX License Server AX ...OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391
Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...Max Request Length Exceeded error received AppXtender Web Access
You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...Keyboard Shortcuts available in AppXtender Web Access
Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...
Related Articles
OpenText Intelligent Capture: Reports feature not showing up in Administrator
Issue: You do not see the Reports section in Administrator under Reports/Logs. Causes: 1. The Intelligent Capture server was installed and configured to use an internal file-based database instead of an external SQL Server database. 2. The wrong ...OpenText Intelligent Capture: “Connection refused by remote host. Make sure server is operational” error occurs when logging into the server
Issue: When logging into Scanplus, the following error occurs “Connection refused by remote host. Make sure server is operational” Cause: The Intelligent Capture Service is not running, or the server cannot be reached. Resolution: 1. Verify that the ...OpenText Intelligent Capture: In Classification, the following error occurs when processing a batch: “Exception of type 'Dispatcher.ModuleCore.Log.DiaException' was thrown”
Cause: Image size exceeding system limit. Resolution: Check file size, dpi, dimensions in pixels. The documented maximum stage file size is 200 mb, and the recommended size varies by module. Refer to the following sections in the Intelligent Capture ...OpenText Intelligent Capture - Captiva Administrator error "Database Vendor Code: 18" occurs when generating reports
Description: Captiva Administrator displays an error when generating a report. Cause: Default database provider does not support TLS 1.2. Resolution: Install SQL Native Client driver (sqlncli.msi) Configure and run reports associated with report ...OpenText Intelligent Capture: How to check server or ANNUAL page count usage and availability in Intelligent Capture Administrator.
Intelligent Capture licensing is based on page counts and connections for client modules and server. Below are steps to check SERVER or ANNUAL page count usage and availability. Steps Check License Codes - validate SERVER and ANNUAL licenses. 1. Go ...