OpenText Intelligent Capture: Cannot login to Administrator.

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• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• Ports used by ApplicationXtender software products

  Port Source Destination Address Service Application 80/443 Global Web Access Server IIS Web Server 1433 AX Client Microsoft SQL Server Microsoft SQL Server 1521 AX Client Oracle Server Oracle Listener 27000 AX License Server AX License Server AX ...

• OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391

  Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...

• Max Request Length Exceeded error received AppXtender Web Access

  You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...

• Keyboard Shortcuts available in AppXtender Web Access

  Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...

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• OpenText Intelligent Capture: How to download IEE RecognitionModelData from the capture server

  IEE, Information Extraction Engine, trained data can be downloaded from the IEE database to a folder on the client machine for backing up or publishing to another capture server. Steps: Use the Deployment utility to export the "RecognitionModelData" ...

• OpenText Intelligent Capture: Cannot log in to Administrator after enabling network data encryption.

  Issue: You cannot login to Administrator after enabling the network data encryption feature. The login screen may get stuck or hang after clicking on “Login”. Cause: This is a known issue with the data encryption feature. It was reported in IC 22.3 ...

• OpenText: How to launch an Intelligent Capture module in setup mode from the command line

  Description: It some situations, it may be necessary to luanch an Intelligent Capture module in setup mode from the command line. For example, both Designer and Intelligent Capture Adminstrator are not acessible on the system where you need to run ...

• OpenText Intelligent Capture: “Connection refused by remote host. Make sure server is operational” error occurs when logging into the server

  Issue: When logging into Scanplus, the following error occurs “Connection refused by remote host. Make sure server is operational” Cause: The Intelligent Capture Service is not running, or the server cannot be reached. Resolution: 1. Verify that the ...

• OpenText Intelligent Capture: In Classification, the following error occurs when processing a batch: “Exception of type 'Dispatcher.ModuleCore.Log.DiaException' was thrown”

  Cause: Image size exceeding system limit. Resolution: Check file size, dpi, dimensions in pixels. The documented maximum stage file size is 200 mb, and the recommended size varies by module. Refer to the following sections in the Intelligent Capture ...