Technical Support

            WSOutput Windows Service Fails to Start

            When trying to start the EMC Captiva WSOutput service, you receive the following error message in the Event Log:


            Module WebServicesOutput is failing to start. Error: Could not load file or assembly 'Microsoft.Web.Services3, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.


            Confirm that you have Microsoft.Web.Services3 listed in the GAC (%windir%\Assembly directory), and do you also find this dll located at C:\Program Files (x86)\Microsoft WSE\v3.0\Microsoft.Web.Services3.dll? 

            If either of these are missing, you must reinstall WSE 3.0 to fix this issue.
            Updated: 13 Feb 2019 11:18 PM
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