The remote login for Sysop has been disabled for this site

• Popular Articles

• OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391

  Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...

• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• Max Request Length Exceeded error received AppXtender Web Access

  You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...

• Keyboard Shortcuts available in AppXtender Web Access

  Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...

• AppXtender Render Server error when using Print Export or Email

  This often occurs when the AppXtender Rendering Server service is running under the impersonation account as opposed to the Local System and does not have the right to all needed resources to perform these tasks. Here are the steps to fix: 1. Go to ...

• Related Articles

• Enable remote access ApplicationXtender for SYSOP in Web Access

  The ability to log in to Web Access on machines other than the server as the default ApplicationXtender administrative account (SYSOP) user is disabled by default in Web Access. To enable remote login as SYSOP please perform the following steps ...

• Error Fix 'Unable to lock the document' ApplicationXtender Web Access

  Here are the steps to address this error: 1. Log into ApplicationXtender Administrator 2. Go to Monitoring - Locked Documents 3. Click the checkbox next to the document you want to unlock 4. Click the Unlock button. You will get this dialog telling ...

• Unable to acquire license blank license count AppXtender license server

  After uninstalling KB4457129 and rebooting the license server started showing licenses again and logins were permitted. Metasource sent the following about KB4457143 but it was not installed on the server. KB4457129 also had an MS Kernel update like ...

• ApplicationXtender Workflow Manager Reset

  You can do the following steps manually or put this in a batch file. The following is for an x64 server. If you have an x86 server please change the paths for the .NET temp. files. net stop "AppXtender WIM" net stop "Skelta - Workflow Engine" net ...

• Enable Annotation Toolbar in ApplicationXtender Web Access

  First make sure their group/user has the rights in AppGen. Then you must enable to IRC viewer and check to display the annotation toolbar for that user. This can be done by the end-user going to their user settings while in WebAX or you can do it ...