AX 7.0 SP1 and Latest Patch Installation Document

AX 7.0 SP1 and Latest Patch Installation Document

AX Desktop 7.0 SP1 and Latest Patch Installation Instructions

***EMC always recommends having your entire AX System at the same software version including servers and workstations***
1.        AX 7 Desktop is installed in 3 parts.  The the first part is the base AX 7.0 (7.0.260).  The second part is service pack 1 (7.0.1055) and the third part is the latest patch.  When this document was created we are at patch level 9 (7.0.1064).
2.       First, download the 3 install packages from https://support.emc.com if you don’t have the software.  Once downloaded right click on each zip file, hit properties, and hit unblock file if the files are blocked by your Operation System.  Next extract each file.

3.       Install base AX 7.0 Desktop.  Run the setup.exe (x86 or x64) from the base AX 7.0 installation folder you unzipped \Desktop_7.0.260\AppXtender Desktop\64bit\setup.exe.  This may prompt to install a few prerequisites.  If so just take defaults on the prereqs.  Once the AX 7.0 install starts take the defaults until getting to the Setup Type page.  If the user will just be viewing documents in AX then just select “Retriever”.  This will install the minimal components (Data source selector and Document Manager).  If the end-user will be scanning into Document Manager select “Scanning”.  After hitting next with the “Scanning” option selected new windows will come up and ask if you want to install Quick Scan Pro.  This requires a license so if you don’t have a license for it select no.  If this install is needed for Administration to select the “Administrator” setup type.  This will install everything except “Index Agent”, “Demo Database”, and “Scanning Capabilities”.  If you need any of these components added select custom setup type and pick everything you need.  Very rarely select the complete option because it does install the “Demo Database” which is not needed in production installs.

4.       Next, install AX 7.0 Desktop Service Pack 1 (x86 or x64).  Navigate to the folder that was extracted (7.0.1055).  \Desktop_7.0.1055\AppXtender Desktop\64bit\ApplicationXtender Desktop.exe.  Run this and take all the defaults.

5.       Next, install the latest patch (x86 or x64).  If you already have a patch installed you do not have to uninstall it.  Just install the newest patch.  For this document, we are at patch level 9. Navigate to the patch folder you extracted (7.0.1064) and run the appropriate executable(x86 or x64).  Desktop_7.0.1064\x64\ApplicationXtender Desktop.exe.  Take defaults and hit update when it is ready.

6.       You now are at AX Desktop 7.1 Patch 9.  You can verify in add/remove programs.  The base AX 7.0 will be listed in the programs.  The Service Pack and Patches will be listed in installed updates.  Please see below.  You will notice the patch version does not change for the patch in the list.  You are just looking for the “P09” to verify the installation.