Error Fix 'Unable to lock the document' ApplicationXtender Web Access

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• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391

  Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...

• Max Request Length Exceeded error received AppXtender Web Access

  You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...

• Keyboard Shortcuts available in AppXtender Web Access

  Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...

• AppXtender Render Server error when using Print Export or Email

  This often occurs when the AppXtender Rendering Server service is running under the impersonation account as opposed to the Local System and does not have the right to all needed resources to perform these tasks. Here are the steps to fix: 1. Go to ...

• Related Articles

• Unable to display the current page. Unable to find the render server to render the page when opening a document in In AppEnhancer (previously AppXtender) Web Access.

  Problem When opening a document in WX (Web Access), you may be presented with the following error: Unable to display the current page. Unable to find the render server to render the page Cause This can be caused by a number of failures including the ...

• Enable remote access ApplicationXtender for SYSOP in Web Access

  The ability to log in to Web Access on machines other than the server as the default ApplicationXtender administrative account (SYSOP) user is disabled by default in Web Access. To enable remote login as SYSOP please perform the following steps ...

• Fix Database Collision condition in AppXtender in version 8x or above

  ApplicationXtender Administrator web application does not include a feature to fix a database collision that was present in the Application Generator in earlier releases. The AE_SEQ table has to be modified directly to fix a database collision. ...

• Enable Annotation Toolbar in ApplicationXtender Web Access

  First make sure their group/user has the rights in AppGen. Then you must enable to IRC viewer and check to display the annotation toolbar for that user. This can be done by the end-user going to their user settings while in WebAX or you can do it ...

• Configure optional settings in Web Access web.config

  There are several configurable options for AppXtender Web Access which are located in the web.config. Below is a list of some of the common settings you can modify to enhance the user's experience in the system: Setting Description of Setting ...