Thumbnails missing in ApplicationXtender WebAccess

Thumbnails missing in ApplicationXtender WebAccess

On the Web Access.Net IIS server, navigate to the following directory and perform the following steps.

1. Find file C:\inetpub\wwwroot\AppXtender\App\Controllers\thumbnail.js and copy to another directory as a backup, leaving the original present.
2. Open file thumbnail.js in Notepad
3. Find text "MAX_THUMBNAIL_PAGE_COUNT = 30"
4. Change the number "30" to the desired value and save the file.

Note: After modifying the file, your users will have to clear their browser cache to see the changes.  This is because this is a client-side javascript file that is loaded in each browser.   Also, if you experience page rendering delays after implementing this please consider reducing the number of simultaneous thumbnail requests via the MAX_THUMBNAIL_PROCESSORS on lines 123 to 5. This will slow down the rate of thumbnail requests but allow more time for page rendering operations.

 


 


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