Enable remote access ApplicationXtender for SYSOP in Web Access

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• OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391

  Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...

• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• Max Request Length Exceeded error received AppXtender Web Access

  You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...

• Keyboard Shortcuts available in AppXtender Web Access

  Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...

• AppXtender Render Server error when using Print Export or Email

  This often occurs when the AppXtender Rendering Server service is running under the impersonation account as opposed to the Local System and does not have the right to all needed resources to perform these tasks. Here are the steps to fix: 1. Go to ...

• Related Articles

• The remote login for Sysop has been disabled for this site

  If you get this message you must enable remote logins for sysop in the web.config file located at C:\inetpub\wwwroot\AppXtender Change the false to true in the following section <!--Allow SYSOP user login to Web Access remotely.-->     <add ...

• Enable Annotation Toolbar in ApplicationXtender Web Access

  First make sure their group/user has the rights in AppGen. Then you must enable to IRC viewer and check to display the annotation toolbar for that user. This can be done by the end-user going to their user settings while in WebAX or you can do it ...

• Configure optional settings in Web Access web.config

  There are several configurable options for AppXtender Web Access which are located in the web.config. Below is a list of some of the common settings you can modify to enhance the user's experience in the system: Setting Description of Setting ...

• Error Fix 'Unable to lock the document' ApplicationXtender Web Access

  Here are the steps to address this error: 1. Log into ApplicationXtender Administrator 2. Go to Monitoring - Locked Documents 3. Click the checkbox next to the document you want to unlock 4. Click the Unlock button. You will get this dialog telling ...

• How to enable the Recycle bin in AppEnhancer

  If you need assistance recovering a document, please see How to recover deleted documents from an application with the recycle bin enabled The Recycle bin is disabled by default and is enabled in the application configuration. Follow these steps to ...