EMC Captiva WSOutput Windows Service Fails to Start

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• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• OpenText AppEnhancer AppXtender Google Chrome Issue Index Text Fields Disappearing WX-17391

  Chromium and the Chrome browser have an update, Version 114.0.5735.91, which is causing a compatibility problem with AppXtender 16.3, 16.6 and 20.3. AppXtender and AppEnhancer versions 20.4 and above are unaffected as far as we can test and are ...

• Max Request Length Exceeded error received AppXtender Web Access

  You will get this error when uploading or scanning in Web Access. Solution Details The Appxtender Web Access default file size allowed is 10 MB. However, this can be changed by editing the setting in the web.config file as follows. This should be ...

• Keyboard Shortcuts available in AppXtender Web Access

  Here is a list of the available Keyboard Shortcuts in AppXtender Web Access: Open shortcut help ? Print ctrl + alt + p Previous Document alt + p Next Document alt + n Next Page alt + pagedown Previous Page alt + pageup Next Page Version alt + ⇧ + ...

• AppXtender Render Server error when using Print Export or Email

  This often occurs when the AppXtender Rendering Server service is running under the impersonation account as opposed to the Local System and does not have the right to all needed resources to perform these tasks. Here are the steps to fix: 1. Go to ...

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• Captiva Cloud Runtime - Downloads

  You will need to install the Captiva (rebranded as OpenText Intelligent Capture in 2019) Cloud Runtime utility in order to use the scanner functionality in ApplicationXtender 16.3 and above. This component may have been included on the install disk ...

• AppXtender Render Service or Web services fails to deliver images

  Created a new Render Server DB. We then ran component registration on all components and IIS reset. We believe the cm_rscache and cm_rsjobqueue tables also became corrupt.

• Unable to display the current page. Unable to find the render server to render the page when opening a document in In AppEnhancer (previously AppXtender) Web Access.

  Problem When opening a document in WX (Web Access), you may be presented with the following error: Unable to display the current page. Unable to find the render server to render the page Cause This can be caused by a number of failures including the ...

• How to enable and use scanning for AppEnhancer or AppEnhancer Web Access

  How to enable and use scanning from Web Access Requirements Captiva Cloud Toolkit Web Access (WX) requires the installation of a plugin called Captiva Cloud Toolkit (CCT) to enable scanning. It comprises of the following. These downloads can be ...

• Configure optional settings in Web Access web.config

  There are several configurable options for AppXtender Web Access which are located in the web.config. Below is a list of some of the common settings you can modify to enhance the user's experience in the system: Setting Description of Setting ...